Release Date: From 26 March 2026
Xemplo 3.37 introduces a range of enhancements to our billing capabilities, focused on expanding flexibility and improving everyday usability. With the addition of new APIs, teams can integrate more seamlessly and automate key workflows, while a series of usability improvements make managing billing tasks simpler and more efficient. Together, these updates are designed to help you work faster and get more value from your billing processes.
User experience improvements across Xemplo Bill
| Xemplo for Business | Xemplo for Staffing and Recruitment | |||
| Supported regions: ALL | Supported regions: ALL | |||
| Starter | Standard | Premium | Standard | Premium |
| ✓ | ✓ | |||
We’ve introduced added multiple user experience improvements to Bill features (Engagements, Invoices and Timesheets) aimed at improving usability and streamlining your workflow. These enhancements include a refreshed interface with cleaner layouts, improved readability, and more intuitive navigation, making it easier to create, review, and manage invoices with confidence.
Find out more about Engagements, Invoices and Timesheets here.
API Library updates
| Xemplo for Business | Xemplo for Staffing and Recruitment | |||
| Supported regions: ALL | Supported regions: ALL | |||
| Basic | Advanced | Premium | Advanced | Premium |
| ✓ | ✓ | ✓ | ✓ | ✓ |
Our API library has been updated to make integration with Xemplo more flexible than ever.
Credentials APIs - you can now import/export Issued Date and Attachments (front and back). Youc an also update the status of a credential via API.
Document Upload API - a new API for uploading documents to a worker file has been added to the library.
Developers can explore the updated API documentation to access advanced data retrieval, import features, and streamlined authentication, enabling more powerful and efficient applications built on our platform.
Find out more at the Xemplo Developer Portal.
Effective rate change support
For Staffing and Recruitment clients, scheduled rate changes now correctly apply from the specified effective date, rather than updating the entire timesheet period with the new rate. This ensures historical accuracy where a pay rate changes partway through a pay cycle, allowing the original rate to apply to earlier dates and the new rate to apply only from the effective date onwards.
Importantly, this occurs within a single timesheet - Xemplo does not split the timesheet in order to apply multiple rates. Instead, during timesheet verification, Xemplo performs an advanced calculation that automatically applies the correct rate to each relevant date range within the same timesheet. This removes the need for manual adjustments and ensures payroll, billing and reporting remain accurate when mid-period rate changes occur.
Ability to select pay categories for on costs
Staffing and Recruitment customers can now configure On Costs to apply only to selected Pay Categories, providing greater control over how additional costs such as insurance, superannuation/pension, or statutory contributions are calculated. When creating or editing an On Cost, users can explicitly choose which Pay Categories should be included or excluded from the calculation, ensuring On Costs are applied accurately and only where relevant across different worker types and pay conditions. This enhancement provides greater flexibility in cost configuration and supports more precise payroll, billing, and margin management.
All changes included in Xemplo 3.37 Release
The following list details all changes included in the 3.37 software release. Find out more about each change by selecting the link, including user impacts and configuration instructions (where applicable).
| Product | Feature | Summary |
| Platform | API | The Credentials API has been updated to support export/import of Issued Date and attachments (front and back). Credential Status can now also be updated via API. |
| Platform | API | A new API for creating worker documents, enabling file uploads from external applications to a worker record, has been added |
| Workers | Contracts | There was an issue impacting downloading custom contract documents from a worker's profile. This has been corrected. |
| Company | Company Settings | When adding a Payroll contact to the Company Contacts list, you can now only add an email address as the contact point. Phone numbers and free text are no longer supported. |
| Workers | Payroll | When enering tax and citizenship information for workers in Singapore, duplicate fields for citizenship status were sometimes displaying. This has been corrected. |
| Bill | Invoicing | The Invoicing feature has been updated with multiple user experience improvements. |
| Bill | Engagements | The Engagements feature has been updated with multiple user experience improvements. |
| Bill | Bullhorn | Margin and markup rates are now saved more reliably when saving a placement, ensuring calculations are retained when returning to the tab. |
| Bill | Contract Placemetns | The Created By column now sorts correctly. |
| Bill | RCTI | An issue where timesheet adjustments were not displaying correctly in the New RCTI report has been resolved. |
| Bill | Xero | Xemplo users in the Philippines can now integrate with Xero. |
| Bill | Bullhorn | When syncing an update for a placement from Bullhorn, the onboarding status will no longer change if onboarding has already been completed. |
| Bill | On Costs | Improvements have been made to managing merge field tokens within advanced on-cost formulas, including easier removal of tokens. |
| Bill | Timesheets | The option to verify 500 timesheets at once has been removed to improve system stability when processing large volumes. |
| Bill | Invoicing | Improved error messaging when sending large volumes of invoices or RCTIs. Emails were still sent successfully, but messages will now clearly indicate when timeouts occur with the email provider. |
| Bill | Analytics | A new Voided field is now available in Analytics, making it easier to filter invoices and RCTIs. |
| Bill | Talenox | Timesheets now support multiple leave types on the same day, such as combining annual leave and sick leave. |
| Bill | Bullhorn | When exporting a placement from Bullhorn, users can now select None if onboarding is not required. |
| Bill | Analytics | Additional invoice host fields are now available in Analytics, including Name, Email, Email CC, Contact Number, Position Title, Reference Number, Group Invoices, Default Payment Term, and Payment Term Amount. |
| Bill | Invoicing | Downloaded invoice and RCTI filenames now default to the Invoice or RCTI number. |
| Bill | Invoicing | A new Download PDF option has been added to the Invoice list view, allowing invoices to be downloaded without opening them individually. |
| Bill | JobAdder | Error messaging has been improved when exporting placements from JobAdder where a position cannot be found. |
| Bill | On Costs | Users can now select which pay categories are included when calculating on-costs, enabling more precise configuration for items such as insurance or pension. |
| Bill | Assignments | Scheduled rate changes now apply from the effective date rather than updating the entire timesheet period, ensuring accurate calculations during timesheet verification. |
| Bill | Invoicing | Updates to the Invoicing UI improve consistency and overall user experience. |
Expert by Xemplo Library - fresh contracts, policies and courses added!
We are thrilled to announce the latest additions to the Xemplo Expert library. Expert by Xemplo is a library of HR compliance assets, created and maintained by our team of HR and legal experts. Content from the Expert library is available for all customers to use as part of their Xemplo subscription.
Changes this month
Health and Safety Checklist
Xemplo has added a new Health and Safety Checklist to the course library available to all Xemplo customers in Australia. The Health and Safety Checklist can be assigned to any team member who needs to complete an assessment of their working environment and better understand their health and safety requirements at work.
To access the course, head to HR > Training and select +New Enrolment to see all available Xemplo Expert courses in your library.
Find out more about available courses here.
What's next?
All Xemplo users will have access to software updates in the coming weeks, and we’ll continue to launch exciting new HR features in the coming quarter. We'll let you know about future enhancements through email and release announcements.
Always here to help
Have questions? We are here to help you. If you have any queries or feedback, don't hesitate to contact our Customer Support team.