Your role in Employ

As Company Administrator, you have full configuration access for your company and full access to every worker’s record. You build the foundation Employ runs on - Positions, Contract templates, Department/Site structure - and you manage the HR Managers and Team Managers who use Employ day-to-day. Unlike the Super Administrator, your access to worker records within your company is full access, not view-only, because day-to-day record ownership sits with you and your HR team.

Setting up the foundation

• Define Positions and attach Requirements, Employment Conditions, Credentials, Documents, Training and Work Rights to each one
• Configure Contract templates in the Contract Builder for each employment/engagement type
• Set up Department and Site structure to reflect your organisation
• Configure Background Check provider/process and attach it to relevant Positions
• Build out Courses for ongoing and induction Training
• Configure company-level Letters, Documents and Additional Questions

Managing users

• Create accounts for HR Managers, Team Managers, Recruiters and Timesheet Approvers
• Assign Team Manager access scoped to the right Department/Site so their visibility matches their actual team
• You can manage all user accounts in your company except Super Administrator accounts

Day-to-day oversight

You have full access to every worker’s Background Checks, Contracts, Credentials, Leave, Files, Notes, Onboarding, Payroll information, Performance, Positions, Tasks, Terminations, Time and Attendance, Training and Work Rights - broader than any other role except Super Administrator (who is view-only on Contracts, Background Checks and Payroll information). In practice, most day-to-day record management is delegated to HR Managers, with you monitoring overall compliance and stepping in on exceptions.

Step-by-step: Build a Position

• Go to Positions and create a new Position
• Add Requirements (skills and responsibilities for the role)
• Attach Employment Conditions - the contract and award used to employ this role
• Add Credentials, Documents, Training and Work Rights requirements
• Assign the Department and Site
• Save - this Position is now ready to be assigned to any worker

Step-by-step: Configure a Contract template

• Open the Contract Builder
• Select a base template matching the employment/engagement type
• Configure pay, hours and entitlement clauses
• Link the template to the relevant Position(s)
• If a template genuinely can’t represent an agreement, import a custom contract instead

Step-by-step: Scope a Team Manager’s access

• Open the user’s account and assign the Team Manager role
• Confirm their Department/Site assignment matches the team they actually manage
• Remember: Team Managers can only see worker information for people who report to them, or in a department they’re responsible for

Quick reference: your access vs. HR Manager vs. Team Manager