You can monitor all letter activity from the HR > Letters screen. You can search the history of letter activity by:
- Worker - search for all letters sent to a specified worker.
- Letter type - search of all letters generated from a specific template, e.g. all Probation Successful Letters.
- Sender - search for all letters sent by a specific Xemplo user.
- Status - search for all letters by status. A letter will appear in the list with one of the following statuses:
- Draft - the letter has been created but has not been sent to the worker.
- Pending - the letter has been sent to a Manager for review and signing before being sent to the worker.
- Unread - the letter has been sent to the worker for review.
- Read - a letter that requires the worker's acknowledgement or signature has been opened, but has not been acknowledged or signed yet.
- Completed - the letter was read and acknowledged or signed by the user, and it now complete.
- Cancelled - the letter was previously cancelled by an authorised user.
To view a letter, select the letter from the list. You can download the letter, and if the letter has not yet been completed or previously cancelled, you can cancel the letter.