Overview
From 1 July 2026 onwards:
- Employees must be paid their super guarantee for each payday (instead of quarterly)
- Superannuation must be calculated based on an employee's qualifying earnings, which combines ordinary time earnings and other payments.
More information on employer obligations for pay day super can be found here.
To ensure superannuation payments are sent to employees on time, and to reduce any administrative burdens, we strongly encourage our customers to make superannuation payments via direct debit.
During the EOFY26 process, customers were given the opportunity to elect to pay superannuation via direct debit.
For customers where direct debit has not been configured, please feel free to submite a support request or contact payroll@xemplo.com.
When will superannuation be processed under pay day super?
From 1 July 2026, to ensure that contributions are received in line with the new legislation, superannuation payments will be processed to our inbuilt clearing house at the same time payroll is finalised each pay cycle.
Accessing superannuation payment details under Pay Day Super
Refer to the Xemplo Payroll Dashboard for the total amount of superannuation payable each pay by viewing the Pay Run Summary:
Alternatively, review the individual amounts for each employee from the same page:
What if I don’t elect to pay superannuation via direct debit?
If direct debit has not elected, payment details can be obtained from the Reports page on the Xemplo Payroll Dashboard.
For more information on the Reports page, visit Payroll Reporting.
To view payment details for non-direct debit superannuation payments:
- Navigate to the Xemplo Payroll Dashboard
- Select Reports
- Select Super Payments
- Select the latest batch
The status of the latest batch will be AWAITING PAYMENT - Select the ID Number then
- Select the checkbox in the disclaimer dialgue box to acknowledge the disclaimer
The disclaimer states:
I understand, when making the payment for this super batch I must transfer the EXACT amount the batch has been submitted for and use the EXACT Payment Reference Number as it appears above without adding any extra text or numbers (using the copy option
Please note payment must be received by the clearing house on the same day as payments are made to your employees to ensure contributions reach your employees super funds in time.
Dowloading a super contributions report
To download a copy of the contributions report via XLSX or PDF:
- Complete the steps above to open the relevant superannuation batch
- Select the download button on the top right-hand corner