Email Templates define the content of notifications or announcements sent as an email or SMS to workers or managers.
These email templates have default contents that you can edit in Xemplo.
There are two types of access levels when editing Email Templates:
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Global - editing templates from this level means changes will be global and applies to all companies within your organisation in Xemplo.
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Company - editing templates from this level means changes will only apply to the specific company you are managing for.
If editing via Global Level
Step 1. Log in as an Administrator.
Step 2. Click the Settings menu found in the right-hand side menu.
Step 3. Select the Message Templates.
Step 4. Click on the corresponding options menu (...), then select Edit on the message template you want to manage.
Step 5. You can begin editing the message template and preview the message as well.
Step 6. Then click Save.
If editing via Company Level
Step 1. Log in as an Administrator.
Step 2. Click on the Companies menu.
Step 3. Search and select the company you want to manage.
Step 4. Select the Message Templates.
Step 5. Click on the corresponding options menu (...), then select Edit on the message template you want to manage.
Step 6. You can begin editing the message template and preview the message as well.
Step 7. Then click Save.
| Important: Regardless of whether the changes were done first on either Administrator or Company access, the rule is that changes that applied last will be used on the email template. |