From early July 2026, new ATO requirements mean employees must be shown their existing ("stapled") super fund alongside other fund options while completing their details during onboarding - rather than this check happening separately or manually.
The superannuation screens in your Xemplo Onboarding flow are powered by our partner Flare. Flare is updating its experience to handle this automatically. To enable it, Flare needs to be authorised as a registered provider in your business's ATO Access Manager.
Why this matters
Today, checking whether a new employee has an existing stapled fund is something your business is responsible for doing separately. Once Flare is authorised, this check happens automatically as part of the existing onboarding flow - removing a manual compliance step for your team.
Who needs to do this
Someone in your business with Principal Authority or Authorised Administrator access in ATO Access Manager. This is usually whoever manages your finance, payroll, or holds your ATO relationship. You'll also need a MyGovID to log in.
If you're not sure who this is in your business, ask your finance or payroll team - they'll usually know who holds ATO access.
Step-by-step instructions
- Log in to ATO Access Manager using your MyGovID.
- Navigate to the Manage permissions / Access section.
- Locate Flare (ABN: 46607120892), or click "Appoint new business" in the blue banner to search for them.
- Grant Flare the required permissions so it can request stapled super fund details on your behalf. Required permissions are View, Prepare and Lodge for Employee Commencement form.
- Complete this form to let us know that the authorisation has been done and you're ready to use the super stapling features.
Frequently asked questions
What happens if we don't complete this?
Your onboarding flow will continue to work, but your employees won't automatically be shown their stapled fund at the point of choosing a fund, and your team may need to check for stapled funds manually to stay compliant.
Is there a cost involved?
No. This is a permissions/authorisation step only.
How long does it take?
Once you've identified the right person with ATO access, the authorisation itself only takes a few minutes.
My ATO Access Manager login isn't working - what do I do?
Contact the ATO directly to resolve access issues before attempting these steps.
We don't have a MyGovID in our business - what now?
Speak to your business owner, finance team, or payroll team to identify who has one and holds the right access level.
Is super stapling itself new?
No - employers have been required to check for stapled funds since 1 November 2021. What's new is the requirement for onboarding software to display the stapled fund to the employee directly during fund selection, which is what this Flare update enables.
Still need help?
Contact our Customer Support Team, and we'll help you find the right path forward.