The System Administrator role serves as the central authority in your Xemplo instance, managing system-wide configuration, user access controls, integrations, payroll-related settings, and high-level reporting. It provides the ability to define permissions for all other users while maintaining limited, controlled visibility of worker information across all companies in a specified Xemplo instance.
This level of access is typically granted to senior operational or technical leaders such as the COO, Head of Operations, IT Administrator, or Systems Manager.
Getting started: Granting System Administrator Access
Use the steps below to add a new System Administrator to your Xemplo instance:
| Note: This action can only be performed by an existing System Administrator. |
Open your profile menu in the top-right corner and select Settings (Administrator).
From the left-hand menu, go to Super Administrator and click New User.
Fill in the required details for the new administrator, then select Save.
After saving, the system will automatically send an activation email to the newly added user so they can complete their setup.
What a System Administrator Can Do
Global Configuration
They are the highest-level users in Xemplo, responsible for managing the platform and overseeing Global Configuration. Their key capabilities include:
User Management:
Manage all user accounts, including other System Administrators (Super Administrators).
Assign permissions and control access for Company Administrators and regular users.
Global Configuration:
Access and configure all system-wide settings.
Activate products and features across the Xemplo instance.
Integrations:
Set up and manage integrations with third-party platforms such as Keypay, Xero, Bullhorn, JobAdder, and more.
Global Resources & Templates:
Create and maintain global message templates, documents, letters, and credentials for consistent use across all companies.
Company Settings
They have control over all company-specific settings, ensuring each company operates efficiently and consistently.
| Feature | System Administrator |
| Company Profile | ✓ |
| Branding | ✓ |
| Message Templates | ✓ |
| Invoice Settings | ✓ |
| Timesheet Settings | ✓ |
| RCTI Settings | ✓ |
| Service Agreements | ✓ |
| On Costs | ✓ |
| Onboarding | ✓ |
| Tasks | ✓ |
| Credentials | ✓ |
| Background Checks | ✓ |
| Performance | ✓ |
| Pay Rates | ✓ |
| Pay Categories | ✓ |
| Pay Schedule | ✓ |
| Courses | ✓ |
| Letters | ✓ |
| Contracts | ✓ |
| Documents | ✓ |
| Additional Questions | ✓ |
Xemplo HR Features
They have access to a comprehensive set of HR features, enabling complete management of employee processes. The following is the list of HR features available to them.
| Feature | System Administrator | Access Level |
| Leave | ✓ | View, Create, Delete, Approve |
| Letters | ✓ | View, Create, Cancel |
| Onboarding | ✓ | View, Create, Edit, Cancel |
| Positions | ✓ | View, Create, Edit, Delete |
| Pre-Onboarding | ✓ | View, Create, Edit |
| Tasks | ✓ | View, Edit |
| Training | ✓ | View, Create, Edit, Delete, Assign |
| Workflows | ✓ | View, Create, Assign |
Xemplo Time To Bill Features
They have access to all Time to Bill features, providing complete control over assignments, timesheets, invoices, payroll batches, rate templates, and related billing processes. Below is the list of Time to Bill features available to them.
| Feature | System Administrator | Access Level |
| Invoices | ✓ | View, Create, Edit, Void |
| Assignments | ✓ | View, Create, Edit |
| ATS Integration | ✓ | View, Configure, Edit |
| Engagements | ✓ | View, Create, Edit |
| Oncosts | ✓ | View, Create, Edit, Delete |
| Payroll Batches | ✓ | View, Create, Edit |
| Purchase Orders | ✓ | View, Create, Edit, Delete |
| Rate Templates | ✓ | View, Create, Edit, Delete |
| RCTIs | ✓ | View, Create, Edit, Void |
| Service Agreements | ✓ | View, Create, Cancel |
| Timesheets | ✓ | View, Create, Edit, Cancel |
Further help
Need additional assistance or questions about this feature? The Xemplo customer success team are here to help. Click here to get in touch.