Getting Started with Background Checks

With Xemplo's Background Checks feature, you can request background checks from a third-party integration partner automatically from your Xemplo software.

Simply setup the integration with your preferred background checking provider to get started. Xemplo supports multiple background checking integration partners - you can set up an integration for one or more providers (if you require checks from more than one). To get started with Xemplo Background Checks:

1. Select a background check provider from our library of supported integration partners. If you do not already have an account with the selected provider, you will need to create an account with the provider before completing setup in Xemplo. 
2. Set up an integration with your preferred background check provider/s.
3. Review the list of background checks imported from your background check provider/s.

Once setup is complete, you'll be able to request a background check for any worker in the company from their worker record. Xemplo sends your request to the background checking provider automatically, and tracks their progress and response.

Find out more about requesting and tracking background checks here.

Select a background check provider

Xemplo seamlessly connects with a network of trusted partners, each bringing unique capabilities that enhance and extend the power of our core solution. Our ecosystem includes background checking solutions providing comprehensive checking and screening services.

Find out more about our available integration partners here.

To integrate with a partner, you must have an active account with them. If you do not already have an account with your preferred provider, from our network of supported partners, you will need to create an account before completing the set up in Xemplo. 

Once you have an active account, you'll need an API key/token from the provider to add to your Xemplo software to enable data sharing between Xemplo and the Background Checking provider. 

Setup integration with a background check provider

Using the API Key/token from your preferred provider, set up an integration with Xemplo using the following steps: 

1. In your Xemplo account, navigate to Companies > select the company > Integrations and select the partner from the list, then select Start Setup.
2. Enter the API/Key in the field provided on the integration setup screen.
   Please note: Specific providers may require additional information on setup. Where required, enter all required information, then select Save.
3. Once you've saved your integration configuration, select Sync. This will import a list of all checks available from your partner account.

Review the list of imported background checks

Once you've completed setting up the integration between Xemplo and the background checking provider, a list of all checks available from your partner account will display on the Company Settings > HR > Background Checks screen.

Background check information is synced automatically from the provider. After importing, you can update the description value for a check (which is displayed in Xemplo) and can also deactivate checks you don't want to request. 

1. To update the description of a background check - update the Description field for the required check, then select Save. 
2. To deactivate a background check - select Deactivate. This will set the check status to Inactive and the check type will no longer be available for requests.